In the event of poor weather conditions or extreme heat, a coached tennis session may be cancelled. The decision on whether to cancel a session for health and safety reasons will be taken by the Coach responsible for that session.
Some sessions will go ahead in bad weather so please wait for contact from one of our coaching team for any decision to cancel a class. Players not turning up based on their own decision not to play will waive their rights to a refund or credit.
If the Coach decides that a session needs to be cancelled before the session begins, or before the end of 20 minutes into that session, a make up session will be offered. In the event of such a cancellation, you will be contacted by email or text using the contact details you have provided to us and we will suggest an alternative time for your make up class.
Sometimes, decisions will be taken last minute, as the weather is so changeable. While we are always keen for sessions to go ahead, please respect that the health and safety of our players and coaches is our first consideration.
Weather Safety Code
Live Love Sport Ltd recognises the importance of protection against the potential harmful effects of the sun as well as the rain! While this is relevant to all players, it is particularly important for our junior members.
We recommend following these guidelines for hot weather which is enforced by our onsite coaching team.
For 6 week courses: The full course fee is payable in advance. Cancellation fees are not payable once the course has started unless due to medical reasons.
Cancellations due to coach illness or absence will be dealt with via a make up sessions but we reserve the right to combine classes in these circumstances.